Frequently asked questions

Is drone delivery real?

Yes, drone delivery is real, and live in and around Trondheim, Lillehammer and Sjusjøen.

How does Kyte work?

Once an order is placed in the Kyte app, our drones take off from our delivery hub and fly at 100km/h at a height of approximately 120 meters to our customer’s garden.

Our drone then descends to a height of 60 meters above the ground and gently winches down the package before returning back to our hub. Our fastest delivery is 6 minutes.

How can I order in Kyte?
  1. Get the Kyte app from Apple App Store or Google Play Store.
  2. Log In using Vipps
  3. If you’re not eligible for Kyte yet, register your interest here.
  4. Place your order
  5. Track your delivery in the app
  6. Watch as the drone lowers your package safely to your garden.
What products can I order?

Our product range is constantly evolving. Today, you can order food from selected restaurants, groceries, and over-the-counter medicines. Missing something?

Please send an email to contact@aviant.no

Is Kyte safe?

Kyte has successfully completed over 3,000 flights. We operate with the highest regulatory approvals granted to any European drone delivery company.

In the extremely unlikely event of an incident, the Kyte drone is equipped with multiple redundant safety systems, including a parachute that will automatically deploy and bring the aircraft gently to the ground. Strong forces are at play in the skies, but our drone operators are overseeing all flights and can take control of the aircraft if required.

Is drone delivery legal?

Yes, Kyte is compliant with all CAA regulations.

How far can the drone fly?

Kyte drones have a range of up to 120 km.

What weather conditions can the drone handle?

Kyte drones reliably operate in various weather conditions, including rain, wind, and extreme cold. Service may be limited in exceptionally adverse weather to ensure safety and operational integrity.

I’m a business that wants to partner up with Kyte

Exciting! Get in contact with contact@aviant.no

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Privacy policy

Aviant tries to collect as little information about our site visitors as possible. However, we do collect some data to analyze the web traffic.

User rights

In relation with Aviant's use of personal information, you have the right to ask us to:

  • Provide you with additional information about how we process your personal information
  • Delete information that we no longer have a basis for storing
  • Limit or stop the processing of your information
  • Withdraw any consent you have given us
  • Give you a copy of personal information we store about you
  • Update your personal information
  • Provide you with information you have provided to us in a structured, commonly used and machine readable format or, where technically possible, ask us to transfer this to another company
  • If you believe that we process personal data in violation of the Personal Data Act, you have the right to complain to the Norwegian Data Protection Authority. More information about this can be found on the Norwegian Data Protection Authority's website. Before you do this, we would suggest that you contact us so we can answer your questions or clear up any misunderstandings.

Changes to the privacy statement

From time to time we will have to update our privacy statement. Major changes will be clearly informed, and the latest version of the privacy statement will always be available on our website.

Contact information

Herman Øie Kolden is the privacy officer for aviant.no. If you have questions about privacy on aviant.no, you can reach him on contact@aviant.no.

Data collected

No data collected on aviant.no is shared with a third party beyond what is described here, unless required by Norwegian law. Details about collected data are given below.

Cookies

Ordinarily, aviant.no only uses cookies which are necessary for the site to function, and which do not contain personally identifiable information. If the user agrees to the use of data collection tools, cookies that identify the user's session will be used.

Data collection tools

In order to analyze our web traffic, we use the tracking tools Google Analytics and Google Tag Manager. If you agree to this, the tools will collect information about your visit on our webpage. The information is stored for up to 26 weeks on Google's systems, and falls under their data processing agreement. The tools give us information about:

  • Gender, age and interests
  • Number of previous visits and time for these
  • The site the user comes from
  • Start and end the visit

It seems that you have deactivated javascript, or that your web browser does not run scripts properly. Google Analytics is therefore not active. If you did not deactivate javascript intentionally, please let us know at contact@aviant.no.